Indian Railways Launches RailOne App as a Unified Platform for Ticket Booking and Other Services

The Ministry of Railways introduced the brand new RailOne app on Tuesday. The release of the superapp was once flagged off through Minister of Railways Ashwini Vaishnaw. It is claimed to be a one-stop store which consolidates the ministry’s public-facing products and services right into a unmarried platform, providing products and services reminiscent of reserved price ticket reserving, PNR enquiries, price ticket refund requests, and ordering meals on trains. The RailOne app is to be had on each Android and iOS units and is the overall construct of the SwaRail app that was once introduced in beta in February.

RailOne Superapp Features

The RailOne superapp has been evolved through the Centre for Railway Information Systems (CRIS) and is to be had as a free-download at the Google Play Store and the App Store for Android and iOS units, respectively. Although Indian Railways has other apps beneath its umbrella for explicit products and services, the brand new superapp consolidates them into one platform.

With the RailOne app, customers can e-book reserved, unreserved, and platform tickets. They too can enquire about freight and parcel deliveries, observe the PNR standing, and take a look at the trainer place on a selected railway station.

The superapp additionally gives real-time teach monitoring. Users can get reside updates on anticipated arrival time, doable delays, and different vital knowledge. This assists in keeping customers knowledgeable and is helping them plan their trips accordingly, as in line with the Ministry of Railways.

The superapp additionally gives get right of entry to to ‘Rail Madad’ to boost and observe court cases for speedy solution, or post comments with the Indian Railways. Further, meals ordering products and services will also be accessed by the use of the RailOne superapp to e-book foods from spouse distributors whilst onboard throughout the adventure.

Apart from reserving tickets, RailOne additionally permits customers to request refunds for cancelled or neglected trips in the course of the app. The app additionally comes with integration of R-Wallet, a virtual pockets which can be utilized for handy fee for products and services used by the use of the app.

As in line with the ministry, it has multi-lingual give a boost to and permits login by the use of a unmarried sign-on (SSO) gadget. The latter way the consumer’s RailOne credentials can be utilized to log in to different apps like IRCTC RailAttach and UTS Mobile App. Users can login by the use of more than one strategies like biometric authentication or m-PIN.